As the day dawned with clear skies and sunshine, we couldn’t have asked for a better start to our Open Day to celebrate the completion of our Brayton extension and renovations and it just carried on getting better.
We were delighted with how many people turned out to support the event and see for themselves the transformation in our premises and how this will benefit our patients for years to come.
At 12.15 pm our Director Louise Davison welcomed everyone and then handed over to Julian Norton, star of the Channel 5 series ‘The Yorkshire Vet’ who very kindly did the honours and officially ‘cut the bandage’ and opened the surgery. He mentioned the challenges and changes affecting our profession and how he is passionate about the success of Independent veterinary practices in their struggle to succeed alongside the larger corporate players. He felt that for pet owners, “finding a practice that does the right thing and works hard to provide the best care in a sensible way, is the way forward. Getting proper decent care with a vet that you trust and has the best thoughts for your pet at the forefront of their mind is the way to go, and that is what you have got here at this brilliant practice.”
We were extremely grateful to Julian for giving up his time to come along and support us on the day and to spend time talking to our clients, having photos taken with them and signing their copies of his books.
Visitors were then able to work their way through the practice seeing all that our premises have to offer, including the brand new bespoke surgical facilities, laboratory and enhanced dog and cat wards. Displays showed how the changes would benefit patients and clients alike and gave an insight into how the well-oiled wheels of the practice turn on a daily basis. We were delighted that clients ‘felt that the experience had helped to give them a real feel for how well their pets would be looked after and would put their minds at rest, as and when their pets needed to be admitted for treatment.’
Questions along the way created fun as everyone tried to make sure they collected all the animal themed stamps as they went and encouraged people to take part in a quiz. All completed forms at the end of the day went into a prize draw for one lucky winner to receive a year’s free membership to our Practice Health Plan, whereby one of their pets would be entitled to their vaccinations, annual requirements for flea and worm control and various other benefits ‘on us’, plus there were lots of runners-up prizes up for grabs, including bottles of wine, fleece body warmers and bags of pet food.
The lucky winner was Joanna Byers, who called back in to the surgery with dogs Max and Lucy to receive her prize.
Our colouring competition went down a treat, with lots of children joining in and we were thrilled with the lovely pictures they created. They decorated the walls of our reception area on the day but then afterwards we had the nigh on impossible task of trying to pick some winners. After much deliberation, Oliver Jones, Charlie Burnell, Holly Kennedy, Isabel Ward, Harrison Deakin and Ruby Miller were victorious and also came in to collect their prizes.
We had lots of other activities on the go too, with visitors trying to match our team members with photos of their pets (which proved quite difficult but thankfully some people had a bit of insider info!) and children getting dressed up in gowns and masks as mini surgeons.
Our very own ‘Mary Berry’ Gwyneth had been beavering away before the day and provided us with an amazing array of home baking, so we all enjoyed her buns, cakes, brownies and rocky road slices and our receptionist Becky created a stunning cake in honour of the event. Our team are well known for enjoying a few sweet treats and if a good day is measured in cake, then this was a very, very good day indeed!
Our Open Day really was the ‘icing on the cake’ for us after all the trials and tribulations of our building project and was a fitting celebration of everyone’s’ hard work. It was absolutely our pleasure to welcome so many friends and clients, old and new, into the surgery and we only hope they enjoyed it as much as we did.